CRM for Vacation Rental Managers

• The problem

  A same-day turnover is missed because the cleaner never got the new check-out time.

  In Kompot.ai

  Each turnover is a job with the property address, the cleaner and the window between check-out and check-in. It sits on the shared calendar, the cleaner opens it on a phone, and a workflow messages them when the window changes.

• The problem

  The cleaner finds a broken blind and a stained rug, and you hear about it from the next guest.

  In Kompot.ai

  The cleaner adds photos and a note to the turnover job. You define a stage such as needs repair: moving the job there starts a workflow that notifies you, and the repair becomes its own job with the same photos.

• The problem

  Guests ask the same questions about parking, the hot tub and the Wi-Fi at all hours.

  In Kompot.ai

  House instructions for each property live in a knowledge-base category you can make public. Saved replies cover the common questions, and every guest message — WhatsApp, SMS, email or site chat — sits in one log on the guest.

• The problem

  A homeowner calls to ask what was fixed at their cabin and what it cost.

  In Kompot.ai

  A project per property groups its repair jobs and the invoices you send the owner. Vendor receipts are logged as expenses by photographing them, and the project can be shared by link so the owner follows the work and comments.

• The problem

  Last summer's guests would book direct again, but nobody writes to them before the season.

  In Kompot.ai

  Each guest is a contact with the property and the dates of their stay in custom fields. Before the season an email campaign goes to the segment who stayed last year, and their replies land in the conversation log.

What you keep on record

Properties and house notes

Address, Wi-Fi name, trash day and the quirks of each home in knowledge-base articles; the door code in a field on the owner, for your staff.

Guests and stays

Each guest with stay dates, property, party size and every message they sent before, during and after.

Turnovers and repairs

A job per clean or repair with the cleaner, time window, checklist, photos and stage, on the board and the calendar.

Homeowners

Each owner with their properties, the management agreement and the dates they keep for their own stays.

Questions owners ask

Does Kompot.ai sync bookings and calendars with rental platforms?

No. It is not a channel manager and does not set nightly rates. The calendar syncs with Google Calendar, and a workflow can start from a webhook if your booking system sends one. Kompot.ai covers guests, turnovers, owners, documents and messages.

How do cleaners work with it during a turnover?

Cleaners open their jobs in a phone's browser: address, time window, checklist, notes. They add photos and move the job to done. Roles and permissions limit what they can open.

Can I take a deposit and the balance online for a direct booking?

Yes. The deposit is its own invoice with a payment link, which the guest pays by card through Stripe or PayPal, and the balance is a second invoice you send later. An invoice not paid on time is flagged as overdue.

How do guests get their check-in instructions?

Write them once per property as a saved reply or a message template. A scheduled or manual workflow sends the message before arrival. On the Full Service plan the AI employee answers follow-up questions about parking or house rules from the knowledge base and passes any request for a door code to your staff.