CRM for Tire Shops

• The problem

  The first frost hits and the phone rings non-stop while every technician is at the balancer.

  In Kompot.ai

  Put the booking page link on your site and in your messages: customers pick a free changeover slot themselves and it lands in the shared calendar. On the Full Service plan a voice agent takes the calls you cannot, noting the car and the tire size for a callback.

• The problem

  A customer comes for their stored winter set, and nobody can find which rack it is on.

  In Kompot.ai

  Record the stored set on the customer as custom fields: size, brand, season, tread depth, with or without rims, and the rack label. Open the customer's record and the counter reads out exactly where the set is.

• The problem

  Sets are taken into storage without paperwork, and a dispute over a bent rim has no answer.

  In Kompot.ai

  Send a storage agreement from a template with the set's details merged in; the customer signs on their phone from a link or a QR code at the counter. Photos of the tires and rims at intake stay on the job.

• The problem

  Customers who bought tires from you last fall get their next changeover done down the road.

  In Kompot.ai

  Pick a segment of contacts by season and send an email campaign when the weather turns, or let a scheduled workflow message everyone with a set in storage. Each message carries the booking link, so the slot is taken before the rush.

• The problem

  A price for a set of new tires with mounting is given over the phone and forgotten by both sides.

  In Kompot.ai

  Build the estimate from the price list — tires, mounting, balancing, valve stems, disposal — and send it. You see whether the customer opened and approved it, and the approved estimate becomes the invoice with a payment link.

What you keep on record

Stored tire sets

Size, brand, season, tread depth, rims or no rims, rack label and the date taken in, as custom fields on the customer.

Vehicles and wheel sizes

Make, model, plate, wheel size and lug torque notes, so the right tires are quoted without asking twice.

Storage agreements

A signed agreement for each season, created from a template and kept as a PDF with its audit trail.

Service price list

Mounting and balancing by wheel diameter, repairs, seasonal storage and the tires you sell, in the catalog.

Questions owners ask

Can I keep track of which stored set belongs to which customer?

Yes. The set is described in custom fields on the customer: size, brand, season, tread depth, rack label and the date taken in. The signed storage agreement and the intake photos are kept alongside.

How do I get through the seasonal rush without adding a phone line?

Publish a booking page and send its link in a campaign before the season. Customers pick their own changeover slot and it lands in the shared calendar. On the Full Service plan AI employees answer the messages and calls that arrive while the crew is mounting.

Can I remind customers when it is time to change over?

Yes. Send an email campaign to a segment, for example everyone with a winter set in storage, or set a scheduled workflow that messages customers on the date you choose. Add your booking link so they reserve a slot right away.

Can customers sign the storage agreement without paper?

Yes. The agreement is a document template with merge fields for the customer and the tire set. Send it by link or show a QR code at the counter; the customer signs on a phone, and the signed PDF with its audit trail stays on the record.