CRM for Car Washes

• The problem

  A taxi fleet washes on account, and the monthly bill is tallied from a paper log of plates.

  In Kompot.ai

  The fleet is a contact with its vehicles' plates on the record, and each wash is logged as a job. At month end you invoice the account from your price list and send a payment link; a flat rate can run as a subscription invoice.

• The problem

  Monthly plan customers are charged by hand, and some months nobody remembers to bill them.

  In Kompot.ai

  Set the plan up as a subscription invoice billed weekly, monthly or yearly. The customer pays by card through the link, a missed payment shows as overdue, and the attendant checks the customer's record before waving the car into the tunnel.

• The problem

  The detail bay is booked on a paper calendar, and an interior clean overlaps with a wax job.

  In Kompot.ai

  Put the detail bay on an online booking page with the slots you choose. The customer picks a time for an interior clean or a hand wax, the booking lands in the shared calendar, and you open a job with the vehicle and the package.

• The problem

  After a rainy week the tunnel is empty, and there is no way to tell regulars the sun is out.

  In Kompot.ai

  Send an email campaign to a segment of regulars, or a WhatsApp message through a workflow you start by hand on a slow day. The text of the offer sits in saved replies, so nobody writes it from scratch each time the weather clears.

• The problem

  A driver comes back claiming the brushes broke a mirror, and nobody remembers the car.

  In Kompot.ai

  Add a note with photos of the mirror to the customer's record, stating the lane and the shift, and a task for the site manager. The conversation, the photos and the outcome stay in one history, so the reply rests on facts.

What you keep on record

Fleet vehicles

Plates, vehicle types and the agreed wash program for each fleet, as custom fields on the company contact.

Wash plans

Who is on which recurring wash plan, with the subscription invoice and its payment history.

Fleet agreements

Signed service agreements with per-wash rates and payment terms, stored as documents with an audit trail.

Wash menu

Tunnel programs, hand wash, interior clean, wax and add-ons by vehicle size in the price list.

Questions owners ask

Can it bill a monthly wash plan automatically?

It bills it: set a subscription invoice to recur weekly, monthly or yearly, and the customer pays by card through the link. Whether the plan is paid up is checked by your attendant on the customer's record before the wash.

How do I log fleet washes and send one bill at month end?

Log each wash as a job under the fleet's contact with the plate and the program. At month end build the invoice from your price list and send it with a payment link. The overdue flag shows which fleets have not settled.

Is it useful for a tunnel where most drivers never give a name?

Mostly for the customers who do: fleets, plan holders, detail bay bookings and anyone who writes or calls. Their messages from WhatsApp, Messenger, SMS and the website chat land in one history, and they are the ones you can invite back.

Can customers book the detail bay online?

Yes. The booking page shows the free slots you set for interior cleaning, waxing or a full detail. A booked slot appears in the shared calendar and syncs with Google Calendar, so two cars are not promised the same bay.