CRM for Tanning Salons

• The problem

  A new attendant cannot find the client's skin type form or how long her last session was.

  In Kompot.ai

  Skin type, the bed she uses and the length of her last session are custom fields on the contact, updated at each visit. The consent form is a document she signed by QR code at the desk, stored as a PDF on the same card, not in a binder.

• The problem

  A client insists she has more minutes left on her package than the notebook says.

  In Kompot.ai

  The package is sold as an invoice, and the minutes left are a field on the contact that the attendant updates after each session, with a dated note. When there is a dispute, the contact page shows every visit and every payment in order.

• The problem

  Monthly members stop paying, and the desk finds out when they come in to tan.

  In Kompot.ai

  Bill the monthly plan as a subscription invoice with a payment link. Payment is recorded against each invoice, and an unpaid one is flagged as overdue, so the attendant sees it on the contact before she hands over the goggles.

• The problem

  Nobody remembers when the lamps in a bed were changed, and clients say the tan got weaker.

  In Kompot.ai

  Log each lamp change as a job: which bed, the date, who did it, the supplier's paperwork attached. A scheduled workflow creates a task to check the lamp hours on every bed, so a relamp is planned before the spring rush, not during it.

• The problem

  A bride arrives for her spray tan freshly shaved and wearing lotion, and the result comes out patchy.

  In Kompot.ai

  Spray tans are booked through the online booking page or the calendar. A workflow sends your prep rules by message ahead of the visit — exfoliate the day before, no lotion or deodorant, loose dark clothes — and her questions come back into the same conversation.

What you keep on record

Skin type and sessions

Skin type, usual bed, length of the last session and the date, as custom fields and notes on the client.

Consent forms

The signed consent, and a parent's signature where your local rules require one, stored as PDF documents.

Packages and memberships

Minutes left as a field on the contact, package invoices and the monthly subscription invoice with its payment status.

Beds and lamps

A job for every lamp change or repair, with the bed, the date and the supplier's documents attached.

Questions owners ask

Can I bill monthly tanning memberships automatically?

Yes. Each member gets a subscription invoice on a monthly cycle, sent with a payment link. Whoever is at the desk opens the member's contact and sees whether this month is paid or flagged as overdue before a bed is assigned.

How do I keep track of minute packages?

Sell the package as an invoice and keep the minutes left in a custom field on the contact. The attendant updates the field after each session and adds a note with the bed and the minutes, so the history is there if a client questions it.

Can clients sign the consent form at the front desk without paper?

Yes. Print the QR code of your consent template and stand it on the counter. A first-time client scans it and signs on her own phone while the bed is being wiped down. A parent can be added as a second signer, and the PDF goes on the contact.

Can I plan lamp changes and bed maintenance in the same system?

Yes. Create a job for each lamp change or repair, with the bed, the assignee and the date, and attach the paperwork. A scheduled workflow can create a recurring task to check lamp hours before the busy season.