CRM for Junk Removal Companies

• The problem

  A customer sends photos of a full garage and waits hours for a price.

  In Kompot.ai

  WhatsApp, Telegram and text messages land in one conversation log on the contact, so whoever is in the office sees the pile and answers with an estimate built from your price list of load sizes. A saved reply explains what the price includes.

• The problem

  The crew arrives and the pile is twice what the photos showed.

  In Kompot.ai

  The job holds the customer's photos and the load size that was quoted, so the crew compares them with what is really there. They add their own pictures from a phone, the office revises the estimate, and the customer approves the new price before anything is loaded.

• The problem

  A couple of trucks, a dozen pickups, and arrival windows that slip all afternoon.

  In Kompot.ai

  Each pickup is a job with a crew, an address and an arrival window, shown on the shared calendar and on a board by stage. When a load runs long, the office moves the next pickup and messages that customer about the new window.

• The problem

  Dump receipts and weigh tickets pile up on the dashboard of the truck.

  In Kompot.ai

  The driver photographs the transfer station receipt and the expense fields are filled in from the scan. The image stays on the expense, so tipping fees are on record the day they were paid, not when someone empties the glove box.

• The problem

  Property managers and realtors call once for a cleanout and never hear from you again.

  In Kompot.ai

  Mark them as partners in your contacts and keep the buildings they look after in custom fields. A scheduled workflow creates a task to check in with them, and an email campaign to that segment goes out before move-out season.

What you keep on record

Load sizes and surcharges

Your price list by fraction of a truck, with separate lines for mattresses, appliances, tires and heavy debris.

Pile and cleared-space photos

The customer's pictures of the junk and the crew's pictures after the haul, stored on the job.

Dump and disposal receipts

Transfer station and landfill receipts saved as expenses, with the fields read from a photo of the slip.

Repeat accounts

Property managers, realtors and contractors as contacts, with their buildings and access notes in custom fields.

Questions owners ask

Can customers send photos of their junk to get a quote?

Yes. Photos sent through WhatsApp, Telegram, Messenger or the website chat arrive in the customer's conversation log. You answer with an estimate built from your load-size price list and see when it is viewed and approved.

Can the crew take payment at the curb once the truck is loaded?

Yes. The invoice has a public payment link that works through Stripe or PayPal. The crew lead opens the system in a phone's browser, sends the link, and the customer pays by card while the truck is still in the driveway.

How do I keep track of what the dump charges me?

Photograph each landfill or transfer station receipt. The expense fields are filled in from the scan and the image stays attached, so disposal costs are recorded the same day instead of being rebuilt from a stack of slips.

Can it answer calls while the whole crew is out loading?

On the Full Service plan a voice agent answers calls at any hour following your instructions, takes the details of the pickup and can transfer the caller to a person. Each call is recorded and transcribed, with a summary saved for the office.